You know the moment. You get home, you sit down, and the first thing you do is take your shoes off.
Feet change with the years. They spread a little, they feel the ground more, and shoes that were fine at forty start to pinch by the afternoon.
We choose our comfort shoes for exactly that. A cushioned sole that softens each step on hard floors and footpaths, and a look you would happily wear out to lunch. Comfortable shoes that still look like something you chose.
Chosen for full days on your feet
Side by side
Comparison
Most of us own a pair we put on out of habit. Here is what changes when you swap them for these.
Through a long day
Your everyday shoes
Lily | Orthopaedic Knit Trainers with a Heel Tab
Underfoot by the afternoon
You feel every step on hard floors
A cushioned sole that softens each step
Choosing your size
Guessing from a number
AU sizes with the foot length in cm
How they look
Comfort shoes that look clinical
Styles you would wear out to lunch
If they are not right
They stay in the cupboard
30 days to send them back
Our guarantee
Four promises we keep.
Whatever you order, and whatever it costs, these four things never change.
Free shipping
Your Lily ships free with Australia Post, DHL or CouriersPlease, and your tracking link arrives the moment it leaves us.
Shipped across Australia, tracked
30 days to change your mind
Try it at home, with your own wardrobe. If it is not right for you, send it back within 30 days of delivery and we refund you.
Full refund of the item
AU sizes 7.5 to 11
Choose by foot length: the size chart on this page gives every AU size in centimetres, next to its EU size.
Measured by foot length
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Loved by our customers across Australia
Excellent4.8/ 5
based on 5,128+ reviews
MW
Margaret W.
The sage green is even better in person. The fabric is light and comfortable and the cut hangs perfectly. I have worn it three times already. It has washed well twice now.
Verified buyer
JL
Janet L.
What a lovely bag. The quality is perfect and it looks elegant when I go out for the evening. Delighted with it, and it arrived quicker than I expected. The lining is a nice surprise inside.
Verified buyer
MF
Marilyn F.
I gave one to my sister and she loved it, so I ordered a second. It also washes on a delicate cycle, which is very handy for something used daily. The colours came out of the wash bright.
Verified buyer
MS
Maureen S.
Wore it to a wedding and the chiffon hangs beautifully without clinging in the heat. It is properly lined, so nothing shows through in the photos. I felt comfortable the whole evening.
Verified buyer
SM
Shirley M.
Two weeks of holidays in it and the colour has not faded at all despite the salt and the chlorine. Very happy, and it still holds its shape. It dries on the line in an hour.
Verified buyer
DS
Debbie S.
Lovely top, the bow stays put and the ribbed knit follows without gripping. Half a star off because the sleeves are short on me at 5ft9. The colour goes with everything I own.
Verified buyer
BH
Bev H.
The olive is a nice change from burgundy and the little pale flowers are pretty up close. Washed at 30 on delicate, and no stretching at all. It layers well over a plain long sleeve.
Verified buyer
BF
Bronwyn F.
Finally a wedge I can wear all day. The rope on the sole is neat, the black does not show marks and the elastic at the back holds the heel well. I am an AU 8 and the 8 is spot on.
Verified buyer
JR
Jacqui R.
I bought it for a trip up to Queensland and have worn it twice since just around the house. The linen is cool and the shorts do not dig in at the waist. The print is every bit as bright as it looks in the photos.
Verified buyer
JH
Julie H.
Prettier in person than on screen. The colours are bright and the cut is flattering. Light, flowing fabric, perfect for a warm day. Lots of compliments. I have had it out three times.
Verified buyer
HR
Helen R.
The order arrived quickly and the packaging was perfect, nothing creased. Very happy with my purchase, it is all beautiful and exactly as photographed. I have ordered a second one since.
Verified buyer
SE
Sandra E.
The fabric flows and does not crease, I wore it all day without thinking about it once. The size matched the guide exactly, which is rare these days. I have worn it to two lunches since.
Verified buyer
LH
Leanne H.
The fabric is soft with a bit of stretch, so it follows your shape without gripping anywhere. I am usually a 10 and the M was exactly right. The waist tie makes all the difference.
Verified buyer
CD
Carol D.
The fabric is thick and holds the tummy in nicely, which is what I wanted. Half a star off because the straps are a bit long on my short body. The leg cut is modest without being frumpy.
Verified buyer
AG
Anne G.
The powder pink is soft rather than loud. The roll neck is stretchy, it does not scratch or grip the throat. I have worn it since April. It has not pilled anywhere yet.
All orders are processed within 1 business day of being placed.
Once your order has shipped, delivery within Australia usually takes 7 to 15 business days, depending on where you are and the delivery method chosen.
As soon as your order is on its way, you'll get a confirmation email with your tracking number.
If you have any questions about your delivery, get in touch through our contact page.
What is your returns policy?
We offer a 30-day returns policy from the date your order is delivered.
To be eligible, items must be unworn, unused, and returned in their original packaging with all tags attached.
Please note that return postage is at the customer's cost.
Final sale items, promotional products, underwear, socks, and fragrance without its original sealed packaging are not eligible for return.
To start a return, get in touch through our contact page.
How do I track my order?
All orders are processed and shipped within 1 business day.
Once your order has shipped, you'll receive a confirmation email with your tracking number and a tracking link.
You can use these to check on your delivery at any time.
How do I find the right size?
We recommend checking the size guide on each product page before ordering. The size chart sits right on the product page, next to the size selector, to help you land on the right fit.
Can I exchange an item?
We don't offer direct exchanges at the moment. If you'd like a different size or a different item, please return your order for a refund and place a new order separately.
How much is delivery?
Delivery is free on every order, anywhere in Australia. There is no minimum spend.
Can I cancel or change my order?
Orders are processed shortly after they're placed and can't be changed once processing has started.
If you need to cancel, contact us through our contact pageas soon as you can. Once an order is being packed or has shipped, cancellation is no longer possible and the standard returns process applies.
For more detail, see our returns policy.
My tracking says delivered, but I haven't received it. What now?
If your tracking says "delivered" but the parcel isn't with you, try these steps first:
• Check the delivery address on your order • Check with neighbours, around your letterbox, at reception, or in any other safe drop spot • Look at the delivery notes left by the carrier
If you still can't find it, contact us through our contact page with your order and tracking details.
We'll take it up with the carrier and walk you through what happens next.
Free delivery (Australia Post, DHL)
30-day money-back guarantee
Secure payment by card or PayPal
